Site Policy

1. Accessibility Policy

Click here for details on the Accessibility Policy.

2. Multi-language Support

This site is the official website of the Tokyo Metropolitan Government, a municipality of Japan. To make information available to native speakers of foreign languages, we have created a website that allows languages to be switched as appropriate using the browser’s built-in translation function. We will continue to support multi-languages to enable more people to use our site.

3. Personal Information Protection Policy

Click here for details on the personal information protection policy.

4. Rights

(1) Intellectual Property Rights

All intellectual property rights, including copyrights, trademark rights, and design rights related to all photos, logos, images, videos, text, music, and other contents contained on this site are the property of the Tokyo Metropolitan Government.
Additionally, the entire official website of the Tokyo Metropolitan Government is subject to copyright as an editorial work and is also protected by the Copyright Act.
However, if the information on this website contains intellectual property belonging to owners other than the Tokyo Metropolitan Government, the intellectual property rights shall remain with their respective owners.
Except as permitted by the administrator, all use of the content on this website, including reproduction, copying, reprinting, electromagnetic processing, transmission, distribution, transfer, lending, secondary use, and all other similar uses, are prohibited. Unauthorized reproduction and copying are prohibited, except in cases permitted under the Copyright Act, such as “reproduction for personal use” or “quotation.”

(2) Links

In principle, links to this website are permitted regardless of whether for commercial or non-commercial purposes. However, you may be asked to remove any link if the link or linking method to the website corresponds to or is likely to correspond to any of the cases listed below.

  1. When the contents are intended to defame or discredit the Tokyo Metropolitan Government, other companies (persons) or other organizations.

  2. When the contents infringe or may infringe upon intellectual property rights such as copyrights, trademarks, property, privacy, portrait rights, or other rights of the Tokyo Metropolitan Government, other companies (persons), or other organizations.

  3. When the contents of this site are displayed within a frame, etc., making it unclear that the contents belong to the Tokyo Metropolitan Government and potentially misleading third parties.

  4. In addition to the above items, when there is a risk of violating laws, regulations, ordinances, rules, or public order and morals, or when there is a risk of interfering with the operation of this site.

  5. When linking with logos, marks, etc., owned by the Tokyo Metropolitan Government without permission.

  6. When linking in a manner that leads to misidentification of the source of information.

The Tokyo Metropolitan Government does not endorse nor take any responsibility for the content of pages of other organizations or individuals that are linked to this site.
Please note that the URL of this site is subject to change without notice. The Tokyo Metropolitan Government assumes no liability for any other compensation or complaints related to links.

5. Technology

Recommended Environment

The following browsers are recommended for the safest and most pleasant experience using this website.

(a) Microsoft Edge, latest version
(b) Google Chrome, latest version
(c) macOS Safari, latest version
(d) Mozilla Firefox, latest version
(e) iOS and Android standard browsers (smartphone)

(2) Technologies used

  1. Cookies
    This website uses cookies to gather information to make your visit more convenient and to continually improve the site. Cookies are the information sent to your browser from the server related to our website administration and are recorded on your device (computer or mobile device, etc.). The information that is recorded does not include any information that might identify individuals, such as your name, address, or phone number.
    In addition, cookies do not have a direct negative impact on your device. Our website uses third-party cookies to understand the access situation of each page. Users may opt out of receiving cookies by changing the browser settings.
    Doing so will not significantly hinder your browsing experience on this website. Please contact the browser vender for details on setting the browser.

  2. JavaScript
    This website uses JavaScript for some content to enhance the user experience.
    If JavaScript is not enabled in your browser settings, content may not be displayed correctly or function properly.

  3. SSL(TLS)
    This website uses TLS encrypted communications in some services to improve security levels.
    In order to use the relevant services, your web browser must support TLS 1.2.
    When a web browser that supports security features is used, any personal information entered, such as names, addresses, and phone numbers, is automatically encrypted before being sent or received.
    In the unlikely event that a third party intercepts transmitted data, there is no fear that the contents will be stolen.
    In addition, the use of a firewall may prevent some users from accessing this website.

  4. PDF
    Adobe Acrobat Reader from Adobe Inc. is required to view PDF files.
    If you do not have Adobe Acrobat Reader installed, or if this website does not display correctly, please download the latest version.

  5. SNS (Social Networking Services)
    For information on X (formerly Twitter), YouTube, Facebook, Instagram, LINE, TikTok, note, Weibo, or other SNS, please refer to the Terms of Use on each respective site.

(3) Information Security Policy

This site will protect information assets from threats so that we can continue operations based on the trust of our users and fulfill our social mission as a government agency.

  1. In order to maintain the security and accuracy of information assets, we will strive to prevent unauthorized access, destruction, falsification, loss, leakage, etc., and implement appropriate security measures.

  2. The handling of information assets shall comply with the Tokyo Metropolitan Government’s Basic Policy on Cyber Security and laws, regulations, and other rules.

  3. When outsourcing the processing of information assets, the Tokyo Metropolitan Government will ensure that the information is handled under appropriate management.

  4. The Tokyo Metropolitan Government will establish a system for continuous improvement to maintain and enhance information security.

6. Access Data

Access logs recorded on the server of this site may be used for research on usage trends (e.g., aggregation of access numbers) and other purposes for better management of this site. However, they will not be used to identify any individual. Please note that the Tokyo Metropolitan Government assumes no responsibility for the standards or details regarding the handling of personal information on the websites of other companies linked to this site.

7. Terms of Use

(1) Disclaimer

The Tokyo Metropolitan Government does not guarantee the completeness and accuracy of the information contained in this site.
The information published on this website may be changed without notice. The Tokyo Metropolitan Government assumes no responsibility whatsoever for any direct or indirect loss incurred as a result of using information or content included on this website.

(2) Prohibited matters

The following actions are prohibited when using this website.

  • Acts that may hinder or impede the administration of this website.

  • Acts that violate or may violate public order and morals.

  • Acts that violate or may violate any laws, ordinances, and regulations.

  • Acts that cause damage or may cause damage to the Tokyo Metropolitan Government or third parties.

  • Acts that infringe or may infringe on the rights or interests of the Tokyo Metropolitan Government or third parties.

  • Acts that place an excessive load on the network or system of this website.

  • Unauthorized access or attempted unauthorized access to the network or system of this website.

  • Acts that involve promotions, advertising, solicitation, or sales using this website.

  • Collection of information of other users of this website.

  • Acts that involve the use of or provision of harmful programs, such as computer viruses.

  • Other acts that violate or may violate any laws, ordinances, or regulations.

  • Any other acts deemed inappropriate by the Tokyo Metropolitan Government.

(3) Changes to terms

The content of this site policy may be changed or deleted without notice.

(4) Governing law and court of jurisdiction

Use of this website and this site policy shall be governed by the laws of Japan, unless otherwise specified.
All disputes arising from using this website shall be subject to the exclusive jurisdiction of the Tokyo District Court in the first instance.

(5) Other precautions

  • The customer shall bear communication fees for connecting to and browsing this website.

  • This website is not provided or sponsored by Google.

  • The Tokyo Metropolitan Government assumes no liability in cases where it is not possible to use this website, including due to maintenance or a malfunction of a service provided by external services, or failure of the service provided by the user’s communications terminal or carrier, or in the event of information leakage or other damage to the user or third party.

  • In the event of a dispute between a user and a third party in connection with the use of this website, the user shall resolve the dispute at their own responsibility and expense without causing any damage to the Tokyo Metropolitan Government.

8. Cookie policy

(1) Use of cookies and similar technology

This website collects certain information using cookies and similar technology to enhance usability and improve the site.
The Cookie Policy explains how these cookies and information are used.

(2) Cookies and similar technology

A cookie is data transmitted from a website and stored on a device as a tag to identify the device when a user accesses a website using the said device. By using cookies, information such as the number of visits to the website by the user’s device and visits to other websites by the user in the past can be obtained. Users can also disable cookies and similar technologies by configuring their browsers, as described below.

(3) Tools used, information collected, and purpose of use

The tools used on this website, the information collected using these tools, and the purpose of using this information are explained below.

■Google Analytics

Tool provider: Google LLC
Information collected: Usage status of the website (access status, traffic, routing, etc.)
Purpose of use: To enhance usability and improve the site
Notifications (advertisements) may be distributed to the users who have visited this website in the past when they visit specific pages.
Google LLC also collects and uses information on the user’s website usage.
For details, please refer to the following websites:

Information on Google Analytics is also available from the following website:

(4) Use for advertisements

This website distributes notifications (advertisements) to users who have visited the website in the past when they visit specific pages through the use of an ad service (display advertising / remarketing / retargeting functions) from advertisement distributors, including Google. For those distributions, we use cookies to obtain information on the history of visits to this website.
If you prefer not to receive these kinds of notifications (advertisements), please delete or disable the cookie stored on the device using the “How to disable cookies and similar technologies” instructions described below.
This setting must be reset when you change your browser, delete a cookie, or change to a new device.

(5) How to delete or disable cookies and similar technologies

  1. How to delete all cookies
    Cookies stored on the user’s device are stored on the device until the user intentionally deletes them or until their specific expiration dates expire.
    Most popular browsers accept cookies by default; however, the user can delete cookies on their browser.
    Please refer to the following links for details on how to delete cookies in each browser.

  2. A user can disable the cookie for the advertisement distribution function by clicking one of the following links and opting out.
    Note that the user must opt out again when the browser has been changed, the cookie has been deleted, etc.
    Yahoo Japan Corporation link)
    Google LLC link)
    Facebook link)

  3. The user can decline tracking of Google Analytics by using the Google Analytics opt-out add-on.
    The Google Analytics Opt-out Add-on is a feature developed to allow the website user to disable the use of data by JavaScript. To use this function, download the add-on and install it in your browser.