Theme: “Know and Be Prepared! Water Preparedness for Disasters and the Secrets of Water Supply Facilities”

　Since fiscal year 2021, the Tokyo Metropolitan Waterworks Bureau has been implementing the “Waterworks Supporters” initiative, which fosters direct dialogue between Bureau staff and customers to deepen customers’ understanding of waterworks operations and incorporate their feedback and suggestions into our services.This fiscal year, we have increased the program duration from one day to two days and will include facility tours to provide further opportunities for deepening understanding of our waterworks operations, while also enhancing the exchange of views with Bureau staff.
Through these efforts, we aim to foster the awareness that “waterworks are a shared asset of the community.” We are now recruiting participants for an exchange meeting themed “Disaster Preparedness.” Participants will receive original Bureau merchandise, so we encourage you to apply.

“Know and Feel Secure! Water Preparedness for Disasters and the Secrets of Water Supply Facilities” – Event Details

• Introducing the Waterworks Bureau’s Initiatives (Day 1)
  We will introduce measures such as the seismic retrofitting of water mains in Tokyo and methods for providing emergency water supply in the event of a water outage.
  We will also discuss the emergency restoration of water facilities and emergency water supply support provided to Hachijo Town, which suffered significant damage from last year’s typhoon.
• Water Treatment Plant Tour and Emergency Water Supply Simulation (Day 2)
  We will tour a water treatment plant that is normally off-limits to the public. In addition to observing the process of water production, you will participate in an emergency water supply simulation and experience transporting the supplied water.
• Discussion with Water Department Staff (Day 2)
  We invite you to share your thoughts based on the department’s initiatives, the emergency water supply simulation, and the tour of the water treatment plant. Please feel free to share your opinions!
  

Event Details

The event will be held as described below. Please register for one of the sessions.
*Please note that the programs for Sessions 1 and 2 are designed to be completed over two days, so we are looking for participants who can attend both days.

●Issue 1

• Date and Time / Location
  : Day 1: Sunday, June 21, 2026, 1:00 PM – 2:10 PM
  

  LMJ Tokyo Training Center, 2nd Floor, Room 2LL (1-11-14 Hongo, Bunkyo-ku)
  *Those interested may proceed to the Tokyo Waterworks Historical Museum (about a 7-minute walk) after the networking session for a guided tour.

• Day 2: Thursday, June 25, 2026, 1:15 PM – 4:30 PM
  

  Kanamachi Water Treatment Plant (1-1 Kanamachi, Katsushika Ward)

• Approximately
  50 participants
  

●Part 2

• Date and Time / Location
  : Day 1: Sunday, June 28, 2026, 1:00 PM – 2:10 PM
  

  Online via the Teams app

• Day 2: Thursday, July 2, 2026, 1:15 PM–4:30 PM
  

  Kanamachi Water Treatment Plant (1-1 Kanamachi, Katsushika Ward)

• Approximately
  50 participants
  

How to Apply

Eligibility Requirements

(1) Individuals aged 18 or older who live, work, or attend school within the Tokyo Metropolitan Waterworks service area
(2) If participating in the second session, individuals who are able to join an online meeting (Teams)
(3) Individuals who can browse websites and send and receive emails
(4) Individuals who are not currently Waterworks Supporters
(5) Individuals who are not currently employees of the Bureau
(6) Individuals who are available to attend both Day 1 and Day 2
*If there are more applicants than available spots, participants will be selected by lottery

Application Period

Wednesday, May 20, 2026 – Wednesday, June 3, 2026

U R L

https://www.waterworks.metro.tokyo.lg.jp/kouhou/suisapo/shinsaitaisaku2026

Other

For security reasons, we ask for your cooperation with the following three points during your tour of the water treatment plant.

• Identity verification using a government-issued photo ID (driver’s license, passport, My Number Card, etc.)
• Conducting Baggage Screening
• Prohibition of Photography, Recording, and Live Streaming on the Premises

Please note that the tour of the water treatment plant involves about an hour of walking (including some stairs). Please wear comfortable clothing and well-worn sneakers or other comfortable footwear.

About Water Supply Supporters 〇Participants in the exchange meeting will become Water Supply Supporters. 〇 We will regularly provide Water Supply Supporters with information regarding water supply, including the Waterworks Bureau’s initiatives. 　We also ask that you participate in surveys and other activities.

Contact: Service Promotion Section, Service Promotion Department, Tokyo Metropolitan Waterworks Bureau Phone: 03-5320-6326 (Direct Line) Email: S0813205(at)section.metro.tokyo.jp *The email address has been changed to prevent spam. Please replace (at) with @ when using this email address.